KOREAN TECHNICAL SUPPORT REPRESENTATIVE

Sykes Asia, Inc.

… Over 50 years of combined experience in customer care.

… 13 sites located in the Philippines and more than 80 centers in 24 countries.

… More than 17,000 dedicated employees in the Philippines and 51,000+ employees across the globe.

SYKES Asia, the Asia Pacific arm of Sykes Enterprises Incorporated, is the officially recognized pioneer in the Philippines call center industry. Operations began in 1997 by offering only technical support to a single client with a workforce of 17 employees.

Today, SYKES has grown into a distinguished leader in the industry. The company provides contact center, customer service, technical support and back office processing services to Fortune 1000 clients around the globe from 13 sites in the Philippines, including provincial sites located in Cebu and Cabanatuan, and backed by more than 17,000 highly-capable and dedicated employees.

KOREAN TECHNICAL SUPPORT REPRESENTATIVE

Successful candidates will provide professional and efficient technical and customer support for a leading manufacturer of computer peripherals.

Qualifications:

  • College Degree in Computer Science or Engineering/IT Related Course is a plus but not required
  • Strong Customer service skills, Problem Solving and Troubleshooting Skills
  • Ability to logically analyze and present information
  • Internet savvy
  • Proficient in the Korean and English language both Oral and Written
  • Must be willing to work in Ortigas, Pasig City
  • Must be currently residing in the Philippines

To apply, please send your resume at:

Email: supportgrpsearch@sykes.com

Correspondences regarding this will be sent via email. Please check your email regularly.

SPANISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE

Sykes Asia, Inc.

… Over 50 years of combined experience in customer care.

… 13 sites located in the Philippines and more than 80 centers in 24 countries.

… More than 17,000 dedicated employees in the Philippines and 51,000+ employees across the globe.

SYKES Asia, the Asia Pacific arm of Sykes Enterprises Incorporated, is the officially recognized pioneer in the Philippines call center industry. Operations began in 1997 by offering only technical support to a single client with a workforce of 17 employees.

Today, SYKES has grown into a distinguished leader in the industry. The company provides contact center, customer service, technical support and back office processing services to Fortune 1000 clients around the globe from 13 sites in the Philippines, including provincial sites located in Cebu and Cabanatuan, and backed by more than 17,000 highly-capable and dedicated employees.

SPANISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE (SA-Ortigas)

National Capital Reg – Mandaluyong

Responsibilities:
Successful candidate will provide healthcare service to overseas customers over the phone

Requirements:

  • Must have finished at least 2nd yr level in college
  • Good Spanish and English communication skills
  • Willing to work at night in Mandaluyong
  • Willing to work on shifting schedules

WALK IN AT:

19F One San Miguel Avenue Building
San Miguel Avenue cor Shaw Boulevard
Ortigas, Pasig
Mon – Fri | 9am – 4pm

Bring resume, ID and SSS # if available

For inquiries call or email:
Tel No.: 6368591-94
Email: supportgrpsearch@sykes.com

IT SECURITY TECHNICAL WRITER

APPSOURCE

AppSource started out in 1997 as an energetic I.T. consulting company known as Decimal Solutions. It has been continuously providing its clients with creative and worthwhile solutions through its expertise in I.T. in a timely, responsive, and cost-effective manner. The company was renamed to AppSource and is now focused on successfully implementing Oracle E-Business Suite, custom applications development in Ruby on Rails and Java, and managed I.T. Services.

IT SECURITY TECHNICAL WRITER

What you’ll be doing:

  • You shall provide technical writing and editing expertise in direct support to IT Security Team.
  • You shall design, develop, update and maintain IT security documentation such as regulation, processes and procedures in compliance with the company’s documentation framework.
  • You shall also maintain a document library containing IT security documents.
  • You shall assist in copy editing, rewriting and proofreading of document contents.
  • You shall automate and organize document templates and publishing procedures.

What you’ll need to qualify for the job:

  • You must have more than 2 years’ experience in Information Security implementation, or Information Security Audit.
  • You must have more than 3 years’ related technical writing experience and have the ability to prepare multiple types of documentation, policies, guides, communications, presentations, etc.
  • You will need to be knowledgeable on IT governance frameworks such as COBIT, ITIL, ISO 270001, and ISO 27002.
  • You will also need to be knowledgeable in standard software applications including Microsoft Windows, Microsoft Office, Microsoft Visio and Lotus Notes.
  • A CISA/ CISM certification is a plus.

Write us a letter why you think you’d do well and enjoy this job, attach your latest CV, and send to the email below. Please indicate IT SECURITY TECHNICAL WRITER in the subject line.

Email: join@appsource.biz.

AppSource Inc.
1401 Robinsons Equitable Tower
ADB Ave. corner Poveda Rd.
Ortigas Center, Pasig City
1605 Philippines

Telefax: +63 2914-APPS
Landline: +63 2696-APPS
Mobile: +63 917 839-APPS

TECHNICAL WRITERS

APPSOURCE

AppSource started out in 1997 as an energetic I.T. consulting company known as Decimal Solutions. It has been continuously providing its clients with creative and worthwhile solutions through its expertise in I.T. in a timely, responsive, and cost-effective manner. The company was renamed to AppSource and is now focused on successfully implementing Oracle E-Business Suite, custom applications development in Ruby on Rails and Java, and managed I.T. Services.

TECHNICAL WRITERS

What you’ll be doing:

  • Your scope of work shall encompass Customer Documentation, Data Processing, and Coordination with Engineers with regards to software development processes and technologies.

What you’ll need to qualify for the job:

  • Must have Master’s or Bachelor’s Degree in Telecommunications, Electronics, Physics, Math, Computer Science or any related fields.
  • Experience in technical documentation and data processing.
  • Knowledge on various Publishing Tools such as FrameMaker, HTML, Excel and PowerPoint.
  • Familiar with telecommunications systems, software development and engineering.
  • Excellent command of written and spoken English language.

Write us a letter why you think you’d do well and enjoy this job, attach your latest CV, and send to the email below. Please indicate TECHNICAL WRITER in the subject line.

Email: join@appsource.biz.

AppSource Inc.
1401 Robinsons Equitable Tower
ADB Ave. corner Poveda Rd.
Ortigas Center, Pasig City
1605 Philippines

Telefax: +63 2914-APPS
Landline: +63 2696-APPS
Mobile: +63 917 839-APPS

CONTENT MANAGER

TrueLogic Online Solutions, Inc.

TrueLogic Online Solutions Inc. is a web development, SEO, and internet service company with a goal to provide quality web products and services using today’s newest technologies.

TrueLogic deals with all aspects of web deployment, from the planning stages all the way to the realization, marketing and monetizing. Many projects are being brainstormed, developed and maintained each month. Because of this, TrueLogic seeks talented and aspiring team players who love and live the internet, with a creative mind that is not afraid to think outside of the box.

CONTENT MANAGER

Responsibilities:

  • Copywriting for an online environment
  • Editing, re-writing and proof reading articles:
  • Providing feedback to the writers about their articles in order to help them learn
  • Cross checking the references in articles, making sure that all that is written correct
  • Checking and correcting grammatical or spelling mistakes. All final articles should be written in perfect English.
  • Evaluating writers on a periodical basis
  • Contributing short up to 300 words articles daily
  • Overseeing site appearance and content of articles:
  • Generating ideas for the websites of TrueLogic in cooperation with writing staff:
  • Commissioning articles from freelance and in-house writers;
  • Assisting writers to meet their deadlines,

Skills:

  • BA in English or Journalism, Communications or a related field Min 5 years as an editor or senior writer
  • Excellent time management skills Ability to work on multiple projects simultaneously under tight deadlines.
  • Ability to write clear, concise, professional search engine friendly copy for websites
  • Familiarity with natural search engine optimization tactics – a plus
  • Experience with online writing a plus
  • Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines
  • Ability to work independently and in a team environment
  • Full knowledge of MS Word (word, excel. outlook) is mandatory, knowing PowerPoint is a plus
  • English at mother tongue level, fluency in other languages not required, but a plus
  • In addition, the ideal candidate will demonstrate the following competencies and skill sets
  • Cheerful personality
  • Excellent problem solving skills
  • Openness to change and new information
  • Ability to collaborate with others, build trusting relationships
  • Ability to express facts and ideas ill a clear. convincing and organized manner

Walk-in applicants are welcome to apply!

Interested applicants may submit their resume directly to:

Email: jobs@truelogic.com.ph
Website: www.truelogic.com.ph
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