Facilities Supervisor - Cebu City
Posted on February 26, 2009
Filed Under Cebu City, Convergys Philippines, Others |
Convergys Philippines Service Corporation
Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a “high-tech, human-touch” approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years.
Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.
Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has nine contact center facilities in the Philippines – six located throughout Metro Manila, two in Cebu City, and one in Bacolod City. We employed approximately 14,500 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business. For more information about us, visit our global website at www.convergys.com.
Facilities Supervisor - Cebu City
Requirements:
• 3-years experience as a Property Supervisor or Technical Assistant in the Property Management field.
• Bachelor’s degree in Electrical or Mechanical Engineering, License in these courses is a plus.
• Experience in call center environment is an advantage
• Basic knowledge of electrical and building codes
• Experience in managing functional groups.
• Must have proficiency with various software applications programs including Lotus Notes, Microsoft Word, and Excel.
• Skilled working in a customer service or call center environment.
• Ability to work on a flexible schedule.
• Full-Time positions available.
• Applicants should be Filipino citizens or hold relevant residence status.
Job Description:
• Implement and monitor site-specific facility operations standards and processes. Arrange and monitor the execution of building and house services; maintenance; and security according to established standards.
• Principal Duties and Responsibilities
• Implement and maintain site-specific facility operations standards and processes set by facilities managers.
• Coordinate and monitor the execution of building and house services, interior and exterior maintenance and security; take corrective action or escalate to facility manager as necessary.
• Participate in facilities management problem-resolution and decision-making by gathering information on behalf of facility manager from internal (e.g., end user computing, information systems) and external (e.g., vendors, International Facilities Management Association [IFMA]) sources; perform initial assessment of information and present options to manager.
• Monitor outside vendor/contractor compliance with contractual agreements; communicate non-compliance or other unresolved problems to facilities manager.
• Work with facilities manager to coordinate and perform site-specific program operations activities (e.g., seat allocation) as requested by asset and program management.
• Coordinate with internal resources (e.g., human resources, information systems, end user computing) to meet facility-related needs (computer configuration, telecom, furniture) of internal customers.
• Work with facility manager to monitor and control facility inventory (e.g., storage, transfer and liquidation of extra furniture, fixtures, etc.).
• Oversee minor remodeling (i.e., build-outs) or reconfiguration projects.
• Coordinate building moves.
• Prepare and update standard reports to ensure consistent presentation and analysis of data
Are you looking for a company that is committed to its employees? A company that is personally rewarding, yet professionally constructive? We foster an environment that attracts, develops and rewards highly effective people.
There’s more to life than work, we understand that. Caring for the health and well being of all our employees is truly important. Our benefit plans reflect this and offer our employees competitive options. We are committed to providing quality healthcare benefits that are affordable for employees and the company.
Here are some of the benefits we can offer you:
• Basic life insurance and basic accidental death and dismemberment (AD&D) insurance at no cost
• Tuition Reimbursement Plan
• Retirement Savings Plan
• Employee Stock Purchase Plan
You see, we offer more than just a job. We offer a relationship with the family that is Convergys – great benefits, award-winning people and a commitment to diversity. People and opportunity make a difference.
Grow personally and professionally. Explore the advantages of sharing your talents with Convergys.
To apply for a position in our Philippines site visit:
Website: www.convergys.com/careers
Send in your updated resume through:
Email: jobsph@convergys.com
Tel No.: 411-9200
To apply personally, we invite you to visit us at:
Convergys i3 Asiatown Office
Ground Floor, i3 Building, Jose Maria Del Mar Ave.,
Cor. A. Abad St., Asiatown IT Park, Lahug, Cebu City
Convergys is an equal opportunity employer.
Interview invitations and status updates may be sent via email so please check your email regularly.
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