French Speaking Agent
Posted on January 4, 2010
Filed Under Call Center Jobs, Editor / Writer / Translator, Mandaluyong City NCR, Metro Manila NCR, Teleperformance Philippines |
Teleperformance Philippines
Established in 1978, Teleperformance has physical contact centers in 46 countries worldwide and we serve more than 75 markets in over 66 languages for many of the world’s largest, most successful companies. Our core business is full spectrum CRM/BPO contact center solutions.
This unique global reach, scalability and multi-cultural expertise, which are real strengths, combined with our singular focus on contact centers, offers our cross-industry clients a powerful worldwide advantage: lower risk and higher value for in-country, regional and global contact center operations. We are also noted for our flexibility and adaptability to specific client needs.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option to the Philippines and U.S. markets. We operate more than 6,000 workstations from 5 contact centers located in and around Manila and Bacolod City.
French Speaking Agent
JOB SUMMARY:
- Inbound Printer Technical Support
- Assist US/Canada-based customers with hardware/software technical support
REQUIREMENTS:
- Fluent in both French and English
- Typing of 35 WPM or greater (Negotiable clearly indicate those who do not meet 35 WMP)
- Required Minimum of 6 months customer contact experience, face-to-face- or over the phone
- Basic computer hardware and software knowledge including MS Windows (3 skills that have been discussed)
- Close to Neutral accent/Trainable French communication skills
- Ability to multi-task
- Time management skills
- Excellent management skills
- Excellent communication skills
- Problem Solving / Troubleshooting
- Demonstrated ability to handle upset customer inquiries positively and professionally
- Applicants should be Filipino citizens or hold relevant residence status.
You may bring an updated resume and apply personally at:
Teleperformance Recruitment Office
3/F EDSA Central Pavilion (beside MRT Shaw Station)
Mandaluyong City
Office hours are from Monday - Friday 7am - 8pm and every Saturday 8am - 5pm.
For inquiries, please call Recruitment Hotline: 637-7111 local 301-302
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