Security Analyst
Posted on January 3, 2010
Filed Under Call Center Jobs, Mandaluyong City NCR, Metro Manila NCR, Teleperformance Philippines |
Teleperformance Philippines
Established in 1978, Teleperformance has physical contact centers in 46 countries worldwide and we serve more than 75 markets in over 66 languages for many of the world’s largest, most successful companies. Our core business is full spectrum CRM/BPO contact center solutions.
This unique global reach, scalability and multi-cultural expertise, which are real strengths, combined with our singular focus on contact centers, offers our cross-industry clients a powerful worldwide advantage: lower risk and higher value for in-country, regional and global contact center operations. We are also noted for our flexibility and adaptability to specific client needs.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option to the Philippines and U.S. markets. We operate more than 6,000 workstations from 5 contact centers located in and around Manila and Bacolod City.
Security Analyst
JOB SUMMARY:
Client project management
- Interact with client to identify client security requirements
- Document client requirements
- Conduct regular client security status meetings
- Client audit project management
- Maintain hardcopies of audits and reports
- Interact with IT and Security Consultants to fulfill client projects
- Capture and document client
- Manage client SLA
- Risk management
- Satisfy client security requirements
- Report creation and presentation to client and internal staff
Assist the CISO as follows
- Research unique client requirements such as regulations
- Create security policies and standards
- Help manage security related IT projects
Assist sales in pre-sales activity
- RFP responses
- client audits or questionneras
- client presentations
Occasional travel
- Client site meetings in pre-sales activity
- Educational training
Attend training, education or development programs to assist in improved performance
- Any and all duties that may be assigned by supervisor(s)
QUALIFICATIONS:
Minimum Requirements:
- Bachelor degree in Computer Information Systems or related business field of study
- 3 or more years in a information security position
- 1 or more years in a security analyst position
- 2 or more years in a security administrative/consultant position
Understand and be familiar with statutory or regulatory compliance and best practices including:
- ISO 17799, ISO27001, PCI, ITIL, SB1386, COBIT, SOX, GLBA
Experience/Knowledge Required:
- Excellent communication skills
- Project management skills
- Technical writing skills
- Organization skills,
- Attention to detail
- Flexibility with diverse personalities
- Professional appearance and demeanor, and ability to maintain confidentiality is essential
- Must have strong sales skills to assist the sales team in pre-sales activity
- Ability to set priorities and work under pressure is essential
- Experience with project management technologies such as Microsoft Project is essential
- Must have an excellent ability to research any topic efficiently
- Must understand and be familiar with current industry and market trends
- Must have experience with information security fraud investigations.
Preferred Certifications:
- CISSP certification
- PMP certification
- ITIL certification
You may bring an updated resume and apply personally at:
Teleperformance Recruitment Office
3/F EDSA Central Pavilion (beside MRT Shaw Station)
Mandaluyong City
Office hours are from Monday - Friday 7am - 8pm and every Saturday 8am - 5pm.
For inquiries, please call Recruitment Hotline: 637-7111 local 301-302
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