Team Lead Manager
Posted on April 13, 2009
Filed Under Call Center Jobs, Management, Right Computer Systems (RCS), Singapore |
Right Computer Systems, Inc.
RIGHT COMPUTER SYSTEMS, INC. (RCS) has been an IBM Business Partner since 1988. Its key people have a collective business experience and acumen equivalent to hundreds of man-years in data processing / information systems discipline. RCS has provided professional marketing and competent technical support services that have resulted in high levels of customer satisfaction. RCS markets the following IBM products: eServer - zSeries (s/390), iSeries (AS/400), pSeries (RS/6000), xSeries Servers, Personal Computers, Point-of-Sale Terminals and Networking Products.
In line with RCS’ commitment to deliver quality solutions that bring measurable value to its clients’ business, it has formed alliances with IMAS and MIMIX. Our various solutions offer applications solutions such as financials, sales distribution, inventory and purchasing, retail, manufacturing, financial risk management, high-availability, and messaging and collaboration.
To answer the challenges of the electronic market place, RCS has the Software Group which aims to help organizations embrace the challenges and reap the benefits e-business offers. The members are trained and experienced in web design and development, messaging, systems management, electronic document management, knowledge management, and workflow automation. Practical e-business applications being considered by the group includes supply chain management, sales force automation, customer relationship management, and payment processing.
RIGHT EXECUTIVE CONSULTANTS (REC), the executive search division of RCS was established in 1999. The key people of REC have a collective business experience equivalent to one hundred man-years of management discipline. REC has an objective of providing our clients with highly qualified personnel who shall be part of their management team. Our main focus includes:
• Executive Search & Selection
• Management Placements
• Human Resources Consulting
• Call Center Recruitment
As an offshoot of Right Executive Consultants’ experience, RCS was appointed by IBM Daksh to recruit prospective contact agents for employment by IBM Daksh.
• Call Center Training
RCS has been engaged to manage and conduct English Communication Skills training of prospective contact center agents in accordance with the requirements and training design of IBM Daksh.
This year, the company has also branched out into manpower solutions, under its new division: JOBSPURSUIT.COM Its goal is to equip graduates and junior executives with the much needed information, development and career opportunities in order for them to gain a competitive edge when applying for work. In line with this, the company offers free call centre, sales, customer service and IT training, career consultation and job placement services to anyone interested to avail of them.
Team Lead Manager
The company is a US multinational IT consulting company. It is a global SAP partner company and an IT provider. It provides end-to-end solutions designed to help clients improve their competitiveness and efficiency. It has operations in 6 countries across globe in North America, UK, Singapore, Philippines, Malaysiaand India. Its portfolio of solutions and services includes outsourcing, system integration, Application Software development, IT consulting and Quality Assurance & Training. The company provides services to several clients located across the world, including many Fortune 1000 and Global 2000 companies, in the commercial, industrial and government sectors - across key vertical markets, like financial services, life sciences and healthcare, telecommunications and utilities, and independent software vendors
Job Description / Key Responsibilities:
• Create the resource structures that provide 7×24 global support (rotational on-call) for the messaging environments (MQ, WBI, GlobalShare, SWIFT, Gateway Services, Data Feeds, Exception handling).
• Evaluate the abilities of your team to Install, configure, administer and support Websphere MQ (MQSeries) and Websphere Message Broker (MQSI) software including the Global Share application components that run in this environment.
• The position will be based in Singapore.
Essential Skills / Background:
• 3 to 5 years experience in managing teams.
• Extensive Websphere MQ (MQSeries) administration experience on Unix, preferably Sun Solaris.
• Websphere Message Broker (MQSI) administration experience
• WebLogic administration experience preferred
• Solaris Unix Administration and Windows administration & performance tuning experience.
• Experience with managing a team that provides 7×24 support (on-call) Investment Knowledge Good Communication Skills
• Good Analytical Skills , good communication skills, strong leadership skills, and a strong team player.
• 1 to 2 years of experience in ITIL.
• Proficient in scripting in the following languages, Korn, Perl, Java is a plus
Desired Skills / Background:
• Working knowledge of SWIFT Messages would be a significant advantage
• Experience with SOA deployments and systems.
Interested applicants may send their updated resumes to:
Email: rec@rcs.com.ph
Address:
RIGHT COMPUTER SYSTEMS, INC.
4th Floor Dominion Building
833 A. Arnaiz Ave., Makati City Philippines 1200
Tel No.: (632) 813-7501
Website: www.rcs.com.ph
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