Telecommunications Administrator
Posted on July 14, 2008
Filed Under Affiliated Computer Services (ACS), Makati City NCR |
Affiliated Computer Services, Inc. (ACS)
We’re Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a $6 billion FORTUNE 500 company of 60,000 people supporting client operations reaching 100 countries.
We provide our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation with superior BPO services including administration; finance and accounting; human resources; payment services; sales, marketing, and customer care; and supply chain management.
Our world-class ITO offerings include applications solutions; data center management; disaster recovery; end-user computing; storage solutions; technology review, assessment, and planning; and transition services for human resources.
We’re committed to doing more, working harder, returning more value, and delivering positive results to support and promote the success of our clients. As a result of our work ethic and commitment, our clients report high levels of satisfaction with our services. Our renewal rate is among the highest in the global industry. And, new clients continue to be added to our blue-chip roster as the demand for our services continues to grow.
We are responsive, flexible, reliable, and operate with honesty and integrity to deliver excellent results.
Attracting, training & retaining high quality employees are essential to our growth.
People, process and technology: three key ingredients, blended with a commitment to excellence in service and execution, are what ACS delivers to our clients worldwide, everyday.
Here is where you come in.
ACS is rapidly expanding to support our vigorously increasing global business. And together with the hasty progress of our Company, our demand for exceptional individuals is also increasing.
We are in need of dynamic, innovative, passionate and ethical critical-thinkers with strong leadership traits, who believe in themselves and want to make a difference in their work and the world.
We offer an exciting and challenging place to build a career.
At ACS, people are our greatest asset. Our success begins with our people making a difference. Our unique culture is the foundation for serving our clients, valuing our people, rewarding our stockholders, operating with integrity, and contributing to our communities. It’s how we continue to meet—and exceed—our commitments.
Joining ACS, a FORTUNE 500 company with a track record of success and a team of dedicated professionals, offers unlimited opportunity and growth. Come be a part of our success.
The opportunity is great. The time is now.
Telecommunications Administrator
Responsibilities:
• Responsible for the daily operation, administration and maintenance of all Telecommunication Servers, Gateways and Adjuncts, including all existing telecom systems in the Production Area and the accountability for maintaining, mission critical, 24×7, systems and support to meet the needs of the core business requirements. This includes the resolution of all issues with phone sets of end-users.
• Design, Development, Management and Implementation of local telephony infrastructure systems including voice network circuits from local telecommunication service providers. Completion of all service requests for adds, moves and changes on all telephony systems in a timely manner including but not limited to new phone extensions/stations, voice mail boxes, voice mail greetings, employee phone logins etc.
• Ordering and acquisition, issue and cancel of company mobile phones, and other mobile telecom equipments and services needed.
• Maintenance of the cross-connect patch panels making sure that all cables and wiring blocks are numbered and easily identified.
• Perform and monitor daily server backup and weekly off-site tape rotation.
• Perform system administration of company wide Telecom Servers, Gateways and adjuncts.
Requirements:
• Candidate must possess at least a Bachelor’s Degree in Engineering (ECE/Computer), Computer Science/Information Technology or other equivalent and related courses.
• At least 2 to 5 years experience, preferably within the Call Center/BPO or any communications-intensive industry. This includes a strong knowledge in Voice Networks’ handling in enterprise systems.
• Avaya Certified Expert (ACE), Avaya Certified Specialist/Associate, Nortel Certified Engineer/Specialist and/or other related IT-certification is preferred. Additional training or certification in project subject area may also be required.
Walk-in applicants are highly encouraged. Our office address is at:
37th Floor RCBC Plaza Tower II
Ayala Avenue Corner Buendia,
Makati City, Philippines
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